At StepUp Store, we understand that you may have questions regarding our products, services, and policies. Our FAQ section is designed to provide you with quick and clear answers to the most commonly asked questions.

Frequently Asked Questions

Please read our FAQ before sending us a message.

StepUp Store is your go-to destination for exclusive streetwear and casual fashion, established in 1995 in Brussels, Belgium. We cater to young fashion enthusiasts across Belgium, the Netherlands, Germany, and France.

To place an order, simply browse our shop, add your desired items to the cart, and proceed to checkout to complete your purchase.

We accept various payment options, including major credit cards and PayPal, ensuring a secure and convenient checkout process.

Yes, you can return or exchange items within 30 days of receipt, provided they are in their original condition and packaging.

After your order ships, you will receive an email with a tracking number to monitor its progress.

Yes, we ship internationally to select countries. Shipping fees and delivery times may vary by location.