Frequently Asked Questions

Please read our FAQ before sending us a message.

Delivery charges vary based on the destination, order size, and selected shipping method. You can view the exact charges at checkout before confirming your order. Some locations may also qualify for free shipping on orders over a certain amount.

We accept various payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. Additional payment options may be available depending on your location.

Delivery times vary based on your location and the shipping method selected. Standard delivery typically takes 3-7 business days, while express options may arrive within 1-3 business days. You’ll receive a tracking number to monitor your order’s progress.

Shopping in our online store is completely secure. We use industry-standard encryption (SSL) to protect your personal and payment information. Your data is handled with the utmost care and is never shared with third parties without your consent.

After placing your order, you will receive a confirmation email with your order details. Once your order is processed and shipped, you will get a tracking number to monitor its status. If there are any issues or delays, our support team will notify you promptly.

Yes, you will receive an invoice for your order via email after your purchase is confirmed. The invoice will include details such as the items purchased, prices, shipping charges, and any applicable taxes. You can also access your invoice through your account on our website.

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